Privacy Policy

Last updated: 10 June 2026

This Privacy Policy explains how Constant Edge ("Constant Edge", "we", "us", "our") collects, uses, shares, and protects information when you visit our website at constantedge.com, contact us about our services, or otherwise interact with us (collectively, the "Services"). It applies to visitors, prospective customers, and customers of Constant Edge.

1. Data Controller

The data controller responsible for your personal data is:

Constant Edge Ltd

Company number: 10461006 (registered in England and Wales)

ICO registration number: ZB320930

Higher Mill, Buckfast Abbey, Buckfastleigh, Devon, TQ11 0EE, United Kingdom

Email: info@constantedge.com

Where you are domiciled in the United States, the applicable entity is Constant Edge, Inc., a Delaware corporation at 2093 Philadelphia Pike, Suite 3075, Claymont, DE 19703.

2. Information We Collect

2.1 Information You Provide

We collect personal information you voluntarily provide when you contact us via a form, request a quote or demo, or correspond with our team. This typically includes your name, email address, company name, job title, and phone number.

2.2 Information Collected Automatically

When you visit our website, we automatically collect technical information using cookies and similar technologies. This includes your IP address, browser type, device type, pages visited, and general geographic location.

3. Legal Bases for Processing

We process your personal data on the following legal bases:

  • Consent: Where you have given clear consent, such as submitting a contact form or requesting a quote.
  • Legitimate interests: Operating and improving our website, responding to inquiries, and understanding how visitors engage with our content.
  • Performance of a contract: Where processing is necessary to fulfill our obligations to you as a customer.
  • Legal obligation: Where we are required to process your data to comply with a legal or regulatory obligation.

4. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Send quotes, proposals, and service-related communications
  • Operate, maintain, and improve our website and Services
  • Comply with legal obligations
  • Detect and prevent fraud or security issues

5. Data Sharing

We do not sell your personal data, and we do not pass your inquiry details to the vendors whose products we resell. When you request a quote, demo, or trial, your inquiry is handled by Constant Edge engineers.

We may share your information with trusted third-party service providers who process data on our behalf, such as our CRM and forms platform (HubSpot), email delivery services, and analytics providers. These providers are contractually required to protect your data and may only process it for purposes we specify.

If you become a customer, the vendor whose product you purchase processes the data necessary to provision and operate your subscription, as described in that vendor's terms and data processing addendum (see Exhibit A of our Terms and Conditions).

We may also disclose data where required by law or legal process.

6. Cookies

We use cookies for essential website functionality, analytics, and to operate the forms on our site. We do not use advertising or cross-site tracking cookies. Where required by law, we ask for your consent via the website's cookie notice before setting non-essential cookies, and you can change or withdraw your choice at any time, including through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. When your data is no longer required, we will securely delete or anonymize it.

8. Your Rights

If you are located in the United Kingdom or European Economic Area, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to certain processing. To exercise any of your rights, please contact us at info@constantedge.com. We will respond within one month.

California residents: We do not sell or share personal information as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA). You have the right to know what personal information we collect, to request its deletion or correction, and not to be discriminated against for exercising these rights. To exercise them, contact us at info@constantedge.com; we will respond within 45 days.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, but we regularly review and update our security practices.

10. International Transfers

Constant Edge operates in the United Kingdom and the United States. Your data may be transferred to and processed in countries outside your own jurisdiction. Where we transfer personal data outside the UK or EEA, we use appropriate safeguards, such as the UK International Data Transfer Agreement, the EU Standard Contractual Clauses, or transfers to recipients certified under the EU–US Data Privacy Framework and its UK Extension.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes are significant, take reasonable steps to bring them to your attention.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Constant Edge Ltd

Higher Mill, Buckfast Abbey, Buckfastleigh, Devon, TQ11 0EE, United Kingdom

Email: info@constantedge.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.